Capabilities

POSITIONING

Positioning is the heart of a brand. It defines what a brand is, its benefits and competitive advantages, and what it means to the target market. In short, brand positioning establishes an emotional connection with your customers. It’s how you want your company to be perceived in their minds.

USER PROFILES

We apply our findings from customer segmentation to user profiles that represent a brand’s target markets, then map out scenarios in which those users might interact with a brand. Defining informed interactions helps us predict pain points and provides insight into functionality and behaviour.

CUSTOMER SEGMENTATION

Segmentation is a powerful tool for discovering customer needs and potential for growth. By examining the behaviors, motivations, and frustrations of specific groups within a target market, we can identify unfulfilled needs and turn them into competitive advantage.

BRAND ATTRIBUTES

Brand attributes are characteristics that describe the intrinsic and extrinsic qualities of a brand. They reveal its personality, functionality, and physical traits through imagery, language, actions, and assumptions. Attributes are what allow us to identify brands.

COMPETITIVE AUDIT

This critical process identifies the strengths and weaknesses in a brand’s competitive landscape, allowing your company to better understand the market, target customers more effectively, and make intelligent decisions about how togrow your brand.

LOGO DESIGN & IDENTITY SYSTEMS

We work collaboratively to create the most truthful, compelling, and beautiful image of your brand. Supported by diligent research and fearless iteration, we’ll explore many possibilities before arriving at a comprehensive and versatile identity system.

BRAND GUIDELINES

Consistency drives the power and integrity of a brand. I’ll bulletproof your brand by creating logo specifications and guidelines for typography, color, iconography, image style and usage, and more. This ensures that anyone can apply your brand assets correctly and consistently.

WEB DESIGN

I will carefully craft comprehensive digital experiences that function consistently and seamlessly across all browsers. From desktop screens to mobile phones and tablets, my websites scale and adapt smoothly to the ever-changing context of multi-device users and interactions.

CONTENT MANAGEMENT SYSTEMS (CMS)

Modern companies are dynamic, and so is the information they distribute. I am an expert at implementing content management systems like WordPress, which give businesses complete control over their content and the flexibility to access, update, and deploy it effortlessly.