For all enquiries, please email : firstname.lastname@example.org.
All branding and website bookings are paid for via instalments. An initial 50% non-refundable deposit is required upon booking, this is to secure your place and also covers the initial design stages, with the remaining balance falling due at set milestones throughout your project. Project fees under £200 are due in full. This is to secure your place and also covers the initial design stages. The remaining balance is due prior to any artwork being released.
Payment can be made via BACS or PayPal for international clients.
For branding & website projects as these are booked weeks in advance, I often have to turn clients away for your reserved time slot, if you back out this could leave an empty slot. As such, my deposits are non-refundable. Your deposit secures your place in my design queue and ensures you are serious about moving forward with our project. For any other work, payments are only refundable if no work has started.
For all branding and website work a design contract will be issued. Don’t worry though – it’s nothing scary! For any other work a contract is not normally required however, payment of your invoice is taken as acceptance of my Terms & Conditions.
Places are strictly on a first come basis and change weekly. If you’re thinking of booking I recommend doing so as soon as you’re possible to avoid any disappointment.
For Bronze bookings, you’ll receive three unique logo concepts to choose from. For Silver and Gold you’ll receive five. You’ll then be required to narrow down your choices to one which will then be developed into a full identity including icons. Your final logo pack will contain at least one main logo and icon. Depending on the design, you may also receive a secondary logo and multiple icons.
After you’ve received your first concepts you’ll have the opportunity to make two lots of refinements. Refinements only include minor tweaks & perfections to your chosen design and not full redesigns or new concepts. You may like to see a combination of two concepts which is absolutely fine. Once you’ve received your draft brand style guide you’ll then have the chance to make a further two rounds of refinements and up to five refinements on the colour palette.
It’s really important you provide me with a concise brief and you ensure you have a clear idea of your project. In the very unlikely chance this happens, additional designs can be produced at £150 per concept. This will be confirmed with you before going ahead. Payments will be required before any additional work is undertaken.
Your logos will be sent via Dropbox in: • EPS (Vector) • PDF • JPEG for print • PNG (transparent background) • Monochrome versions (black and white on transparent backgrounds) PSD files are not included within logo packs but Photoshop can open all of the above without a problem!
Logo designs are created with Illustrator.
Photoshop’s purpose is for photo editing, not logo design. As such, you won’t receive a .psd (photoshop) file of your logo however, you’ll be able to work with any of the logo files included within your logo pack in Photoshop.
If you’ve seen a font you love we’ll chat about whether or not this works with your project. If said font isn’t one I have on file, the purchase price will be added to your next invoice.
The full ownership of your logo will be transferred upon final payment of your project fees. You’re welcome to register the logo as a trademark too!
In the unlikely event you don’t like the design(s) created, any money pre-paid is non-refundable.
You’ll have the opportunity to make two rounds of refinements to your design and this is the time to proof and double check everything. If you’ve received the final artwork and noticed a mistake, you’ll be charged the time spent to edit and prepare the files again. This can be anything from £10 upwards depending on the amount of changes needed. If your item has been printed, as noted in my Terms and Conditions, all proof checking is yours (the clients) responsibility so any re-prints will incur full re-printing charges.
You’re welcome to cancel at any time. Any monies pre-paid are non-refundable.